DojoGate

Privacy Policy

Effective Date: February 18, 2026

DojoGate ("we," "us," or "our") operates the website dojogate.ai and the DojoGate CRM application at app.dojogate.ai (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

Account Information: When you register, we collect your name, email address, company name, and password (stored as a salted hash — we never store plaintext passwords).

Contact Form: When you submit our contact form, we collect your name, email, company, team size, industry, and optional message.

Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, IP address, browser type, and device information.

Payment Information: Payment processing is handled by Stripe. We do not store credit card numbers on our servers. We receive and store your Stripe customer ID and subscription status.

2. How We Use Your Information

  • Provide, maintain, and improve the Service
  • Process transactions and send billing-related communications
  • Respond to your inquiries and support requests
  • Send product updates and marketing communications (you can opt out at any time)
  • Detect and prevent fraud, abuse, and security incidents
  • Analyze usage patterns to improve the Service

3. Cookies & Tracking Technologies

We use the following third-party services that may set cookies:

  • Google Analytics 4 (GA4): We use GA4 to understand how visitors interact with our website. GA4 collects anonymized usage data including page views, session duration, and traffic sources. You can opt out via Google's opt-out browser add-on.
  • Google reCAPTCHA v3: We use reCAPTCHA on our contact form to prevent spam and abuse. reCAPTCHA may collect hardware and software information. See Google's Privacy Policy.

4. Third-Party Services

We share information with the following service providers, solely to operate the Service:

  • Stripe — payment processing (privacy policy)
  • Google Analytics — website analytics (privacy policy)
  • Resend — transactional email delivery (privacy policy)
  • Fly.io — application hosting (privacy policy)

We do not sell your personal information to third parties.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

Contact form submissions are retained for up to 2 years for business development purposes.

6. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS/HTTPS), salted password hashing, role-based access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications

To exercise any of these rights, email us at support@dojogate.ai.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

9. International Users

The Service is hosted in the United States. If you access the Service from outside the U.S., your information will be transferred to and processed in the U.S. By using the Service, you consent to this transfer.

10. Children's Privacy

The Service is not intended for anyone under 16. We do not knowingly collect information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Continued use of the Service after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@dojogate.ai
Website: dojogate.ai

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