DojoGate

Terms of Service

Effective Date: February 18, 2026

These Terms of Service ("Terms") govern your use of DojoGate's website and CRM application (the "Service") operated by DojoGate ("we," "us," or "our"). By accessing or using the Service, you agree to these Terms.

1. Accounts

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorized access at support@dojogate.ai.

Each account is associated with an organization. The organization admin is responsible for managing team members and permissions within their organization.

2. Free Trial

New organizations receive a 7-day free trial with access to core features. No credit card is required to start a trial. At the end of the trial period, you must subscribe to a paid plan to continue using the Service. If you do not subscribe, your account will enter a read-only state — your data will be preserved but you will not be able to create or modify records.

3. Subscription & Billing

Paid plans are billed on a monthly or annual basis at the rates displayed on our pricing page. All fees are in U.S. dollars.

  • Standard: $100/month or $960/year (save 20%)
  • Premium: $200/month or $1,920/year (save 20%)
  • Enterprise: Custom pricing — contact sales

Prices are per organization, not per seat. Payment is processed securely by Stripe.

4. Cancellation & Refunds

You may cancel your subscription at any time from your billing settings. Cancellation takes effect at the end of your current billing period — you will retain access until then.

We do not offer refunds for partial billing periods. If you believe you were charged in error, contact support@dojogate.ai within 14 days.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to other accounts or systems
  • Scrape, crawl, or extract data from the Service by automated means
  • Use the Service to send unsolicited bulk communications (spam)
  • Resell or redistribute the Service without our written consent
  • Interfere with or disrupt the Service's infrastructure

We reserve the right to suspend or terminate accounts that violate these terms.

6. Your Data

You retain ownership of all data you upload to the Service ("Your Data"). We do not claim ownership of Your Data. We will not access, use, or share Your Data except as necessary to provide the Service or as described in our Privacy Policy.

You may export Your Data at any time using the built-in export features. Upon account deletion, we will delete Your Data within 30 days.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform scheduled maintenance with reasonable advance notice. We are not liable for downtime caused by factors outside our control (internet outages, third-party service failures, force majeure).

8. Intellectual Property

The Service, including its design, code, branding, and documentation, is owned by DojoGate and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand assets.

9. Limitation of Liability

To the maximum extent permitted by law, DojoGate shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability for any claim related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to indemnify and hold harmless DojoGate and its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Modifications

We may update these Terms from time to time. We will notify you of material changes via email or a notice within the Service. Continued use after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Colorado.

14. Contact

Questions about these Terms? Contact us at:

Email: support@dojogate.ai
Website: dojogate.ai

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